frequentGuest Benefits and Rewards
Save on Accommodation, Dining & More
The frequentGuest rewards programme is designed to be simple, flexible and to provide guests with real value for money. There are no restrictions on how long you stay or when you stay, there’s no minimum SunRands required, your SunRands are valid for 24-months, and it’s free to join.
Benefits and rewards are tiered according to Gold, Platinum and Black frequentGuest status levels. Explore the benefits of each status level below.
Please read our Terms and Conditions to ensure you are familiar with the frequentGuest rewards programme.
Please read our Terms and Conditions to ensure you are familiar with the frequentGuest rewards programme.
Benefits | GOLD | PLATINUM | BLACK |
Status Points required Accumulate 1 Status Point for every R10 spent, on accommodation and dining at select Southern Sun owned restaurants and bars. | Entry | 3,000 | 9,000 |
10% Discount on accommodation at Luxury, Southern Sun, SunSquare, Garden Court and StayEasy hotels | ✓ | ✓ | ✓ |
Earn SunRands for hotel stays and Food & Beverage at hotel owned restaurants and bars when charged to your room. SunRands will be allocated 24 Hours after check out | 5% | 10% | 15% |
Redeem SunRands for hotel stays and Food & Beverage at hotel owned restaurants and bars, Hotel Parking, Tourism Levy, Arabella Spa and Mount Grace Spa, and Sandton Sun Spa | ✓ | ✓ | ✓ |
Dining discount at hotel owned restaurants and bars when settling the bill direct at the restaurant or bar (maximum of 8 guests, per sitting). Or earn SunRands when charging the bill to your room (Valid at hotels in South Africa only) | 10% | 15% | 20% |